FAQ
WHERE CAN I BUY TICKETS?
Tickets are sold online at SUNCAPE.LIVE Tickets can also be purchased at the show check in table via PayPal Cash or Venmo. A batch of tickets are always available at the check in table for each show even if the show is sold out online.
HOW DO I FIND MY TICKET AFTER PURCHASING?
All tickets are emailed titled “Sunscape Live – You have tickets!” Please be sure to check your SPAM or JUNK folder if tickets are not received in your INBOX. If for some reason you cannot find your ticket email we do track all PayPal purchases and will have you on a list at the venue door at check in. So no worries, do not freak out. We got you covered.
CAN I PARK NEAR THE VENUE? IS THERE A DESIGNATED PARKING LOT?
Yes there is special parking for all event goers and band members. Please see below for parking.
WHAT IS YOUR REFUND POLICY?
All sales are final, we are unable to accommodate refunds or exchanges.
CAN I ENTER THE VENUE USING MY MOBILE DEVICE AS A TICKET?
Yes, you can use your phone to present the ticket or tickets purchased. Be sure that your phone screen brightness is on full in order for us to scan your ticket.
CAN I BRING FOOD OR DRINK INTO THE VENUE?
NO all food and drink must be purchased at the venue.
DO YOU HAVE MERCHANDISE SOLD AT THE SHOW?
Yes…we have a merchandise table available at each show.
ARE THE SHOWS FAMILY FRIENDLY? ARE THERE AGE REQUIREMENTS TO SEE A SHOW?
We welcome all ages to our shows. However, children 14 years and older do require a ticket. Those under the age of 16 years old we recommend having a chaperon present.
SMOKING ALLOWED INSIDE THE VENUE?
No smoking is not allowed inside the venue but there are designated smoking areas outside the venue.
DRINKING ALLOWED OUTSIDE THE VENUE?
No drinking is not permitted outside or around the parking lots of the venue. Drinking is prohibited outside of the venue and will be enforced at all shows.
WE WOULD LIKE TO PLAY AT SUNSCAPE.LIVE HOW CAN WE CONTACT YOU?
Please use the contact form on SUNSCAPE.LIVE to contact us for booking.
CAN WE BE A SPONSOR OF SUNSCAPE.LIVE?
Yes we are are always looking for sponsors for weekly shows and festivals. Please use the contact form on SUNSCAPE.LIVE to submit your information. A representative will contact you to discuss your proposal.